Privacy Policy & Cookies

GDPR Compliance Policy

Clean360 UK Ltd
Effective Date: 13/04/2026

1. Introduction

Clean360 UK Ltd (“we”, “our”, “us”) is committed to protecting and respecting your privacy. This policy explains how we collect, use, store, and protect personal data in compliance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

2. Who We Are

Clean360 UK Ltd is a UK-based cleaning services provider. We act as a Data Controller for the personal data we collect from clients, website users, employees, and suppliers.

For any data protection queries, please contact:
Email: bioclean@clean360.uk.com
Address: Suite 3.8, Litchurch Plaza, Litchurch Lane, Derby DE24 8AA

3. What Personal Data We Collect

We may collect and process the following types of personal data:

• Contact Information: Name, address, email address, phone number 
• Business Information: Company name, job title 
• Service Information: Details relating to cleaning services requested or delivered 
• Payment Information: Billing details (processed securely via third-party providers) 
• Website Data: IP address, browser type, cookies, and usage data

4. How We Use Your Data

We process personal data for the following purposes:

• To provide and manage our cleaning services 
• To communicate with clients and respond to enquiries 
• To process payments and issue invoices 
• To improve our website and services 
• To comply with legal and regulatory obligations

5. Legal Basis for Processing

We process personal data under the following lawful bases:

• Contractual obligation: To deliver agreed services 
• Legitimate interests: To operate and improve our business 
• Legal obligation: To comply with UK laws 
• Consent: For marketing communications (where applicable)

6. Data Sharing

We do not sell personal data. We may share your data with:

• Trusted service providers (e.g., payment processors, IT support) 
• Professional advisors (e.g., accountants, legal advisors) 
• Regulatory authorities where required by law 

All third parties are required to respect the security of your data and comply with GDPR.

7. Data Retention

We retain personal data only for as long as necessary:

• Client records: up to 6 years (for legal and tax purposes) 
• Enquiries: up to 12 months 
• Marketing data: until consent is withdrawn

8. Your Data Protection Rights

Under UK GDPR, you have the right to:

• Access your personal data 
• Request correction of inaccurate data 
• Request deletion (“right to be forgotten”) 
• Restrict or object to processing 
• Data portability 
• Withdraw consent at any time 

To exercise your rights, please contact us using the details above.

9. Data Security

We implement appropriate technical and organisational measures to protect your personal data, including:

• Secure servers and encrypted systems 
• Restricted access to personal data 
• Regular data protection reviews

10. Cookies

Our website may use cookies to enhance user experience. You can control cookie preferences through your browser settings.

11. Data Breaches

In the event of a data breach, we will:

• Assess and contain the breach promptly 
• Notify the Information Commissioner’s Office (ICO) where required 
• Inform affected individuals if there is a high risk to their rights

12. Changes to This Policy

We may update this policy from time to time. Any changes will be posted on this page with an updated effective date.

13. Complaints

If you are not satisfied with how we handle your data, you have the right to lodge a complaint with the Information Commissioner’s Office (ICO):
https://www.ico.org.uk